Patient recall message templates
Copy-paste recall templates that bring patients back at the right time: a 6-month check-up, an annual screening, a chronic-condition follow-up, a lapsed-patient win-back, a post-treatment follow-up, a seasonal recall, an unbooked treatment plan, a results-ready review and a follow-up after no reply. Swap the placeholders and use them right away.
Recalls bring patients back — and revenue with them
Most patients don't ignore your clinic on purpose — they simply get busy and forget the follow-up. One well-timed recall message brings them back, fills your schedule, and keeps them healthy over the long run. The templates below cover every kind of recall, with placeholders like {{name}}, {{doctor}} and {{clinic}} that you replace with your details.
Nine ready-to-use recall messages
6-month check-up recall (dental)
"Hi {{name}}, it's been about 6 months since your last check-up at {{clinic}}. Time for a cleaning and exam with {{doctor}}? Reply 1 and we'll find you a slot."
Annual screening recall
"Hi {{name}}, your yearly check-up is due. Booking it now with {{doctor}} keeps everything on track and takes just a few minutes. Reply 1 to schedule at {{clinic}}."
Chronic-condition follow-up recall
"Hi {{name}}, it's time for your regular follow-up with {{doctor}} to review your treatment and prescriptions. Shall we book you in this week at {{clinic}}? Reply 1."
Lapsed-patient win-back
"Hi {{name}}, we've missed you at {{clinic}}. It's been a while — we'd love to welcome you back. Reply 1 to book with {{doctor}} whenever suits you."
Post-treatment follow-up
"Hi {{name}}, we hope you're feeling well after your treatment with {{doctor}}. A short follow-up visit helps us make sure everything is healing as it should. Reply 1 to book at {{clinic}}."
Seasonal recall (flu)
"Hi {{name}}, flu season is here and this year's vaccine is now available at {{clinic}}. Reply 1 and we'll book a quick visit with {{doctor}}."
Treatment plan not yet booked
"Hi {{name}}, you saw {{doctor}} at {{clinic}} about the treatment we quoted for. The quote is still open if you'd like to go ahead — reply 1 and we'll book the first appointment, or reply 2 to go through the plan again."
Results ready — book a review
"Hi {{name}}, your results are back and {{doctor}} would like to go through them with you at {{clinic}}. We don't send results by message. Reply 1 and we'll book a review appointment."
Follow-up after no reply
"Hi {{name}}, writing once more in case our last message got buried — {{doctor}} still has a slot at {{clinic}} for your follow-up. Reply 1 to take it, or reply STOP and we won't write again."
Timing matters more than wording
A recall lands well when it arrives at the moment the patient is genuinely due — not earlier, not long after. Tracking due-dates by hand for every patient is tedious and easy to forget. In Morasel, recalls are scheduled automatically based on the last-visit date or the treatment type, so the right message fires at the right time on its own.
Where recall fits in your clinic
Patient appointment reminders
Automatic WhatsApp reminders a patient can confirm or move.
Reduce no-shows
Confirmations, reminders and a waitlist for cancelled slots.
WhatsApp booking system
Patients book inside a WhatsApp chat.
Clinic pricing
Plans from $49/month with a free trial.
Clinic videos
Watch Morasel in action, with full transcripts.
An important note
Morasel is a communication and scheduling platform. It is not a medical device, does not provide medical advice or diagnosis, and makes no HIPAA-compliance claim. Clinics remain responsible for how they collect consent and handle patient information under the laws that apply to them.
Frequently asked questions
What is a recall message?
It's a message that reminds a past patient their next visit is due — such as a 6-month check-up or an annual follow-up — and invites them to book a new appointment.
When should I send a recall?
Send it when the patient becomes due for their next visit based on the usual follow-up interval for their case: 6 months for a dental check-up, a year for a general screening, or per the treatment plan for chronic conditions.
How do I avoid annoying patients with recalls?
Keep the message short and respectful, send it once with a gentle follow-up if needed, and honour anyone who asks to stop. Morasel automatically stops a recall the moment the patient books.
Can I automate recalls by last-visit date?
Yes. Morasel schedules recalls automatically based on the last-visit date or the treatment type, and sends an approved template at the right time.
Automate your clinic's recalls with Morasel
14-day free trial. No card required. Use these templates manually — or automate them with Morasel.